Mark Attenborough

My wife has been trying to log in to SL for some days now and every time she tries its says that she cannot connec to the server, she has tried to update drivers, reload firestorm and singularity but still she cant connect she has never had this problem before. she has even tried this on a second lap top she has, and again the same.... Her internet is fine and she has also rebooted her computer. Any ideas, Thanks.