Refer to subject for my problem. I have removed the timestamps from my log file and bolded where I found errors. are these hardware or software issues? LLAppViewer:: processMarkerFiles: Error marker 'C:\Users\Austin\AppData\Roaming\SecondLife\logs\SecondLife.error_marker' crashed, setting LastExecEvent to 3 LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files (x86)\SecondLifeViewer\app_settings\settings.xml LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Default LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Program Files (x86)\SecondLifeViewer\app_settings\settings_install.xml - No settings found. LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group PerAccount - from location Default LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files (x86)\SecondLifeViewer\app_settings\settings_per_account.xml LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location Default LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files (x86)\SecondLifeViewer\app_settings\settings_crash_behavior.xml LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location Default LLAppViewer::loadSettingsFromDirectory: Loaded settings file C:\Program Files (x86)\SecondLifeViewer\app_settings\ignorable_dialogs.xml LLAppViewerWin32::initParseCommandLine: Language: en LLAppViewerWin32::initParseCommandLine: Location: US LLAppViewerWin32::initParseCommandLine: Variant: ISO_8859-1 LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location User WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\settings.xml to load. LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\settings.xml - No settings found. LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group CrashSettings - from location User WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\settings_crash_behavior.xml to load. LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\settings_crash_behavior.xml - No settings found. LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Warnings - from location User WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\ignorable_dialogs.xml to load. LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\ignorable_dialogs.xml - No settings found. LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location Session LLAppViewer::loadSettingsFromDirectory: Attempting to load settings for the group Global - from location UserSession LLAppViewer::initConfiguration: Setting Global.InstallLanguage to en WARNING: LLUIColorTable::loadFromFilename: Unable to parse color file C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\colors.xml LLAppViewer::init: Configuration initialized. LLCoros::setStackSize: Setting coroutine stack size to 262144 LLAppViewer::init: LLCurl initialized. LLAppViewer::init: Threads initialized. LLAppViewer::init: UI initialized. LLNotifications::loadTemplates: Reading notifications template LLNotifications::loadTemplates: ...done LLAppViewer::init: Notifications initialized. LLGridManager::initialize: Grid configuration file 'C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\grids.xml' WARNING: LLGridManager::initialize: Failed to open grid configuration 'C:\Users\Austin\AppData\Roaming\SecondLife\user_settings\grids.xml' LLGridManager::initialize: Last grid '' not configured LLGridManager::initialize: Default grid to util.agni.lindenlab.com LLGridManager::setGridChoice: setting util.agni.lindenlab.com LLAppViewer::writeSystemInfo: Application: Second Life LLAppViewer::writeSystemInfo: Version: Second Life Release 3.7.4.288138 LLAppViewer::writeSystemInfo: Local time: 2014-04-01T06:49:42 Central Daylight Time LLAppViewer::writeSystemInfo: CPU info: // CPU General Information ////////////////////////// Processor Name: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz Frequency: 1729.14 MHz Vendor: GenuineIntel Family: Intel Pentium Pro/2/3, Core (i6) Extended family: i0 Model: i14 Extended model: i1 Type: i0 Brand ID: i0 // CPU Configuration ////////////////////////// APIC Physical ID = i3 CLFLUSH cache line size = i64 Cache Line Size = i64 Cache Size = i256 L2 Associativity = i6 Max Supported CPUID level = i11 Max Supported Ext. CPUID level = i0 // CPU Extensions ////////////////////////// APIC On Chip CFLUSH Extension CMPXCHG8B Instruction CPL Qualified Debug Store Conditional Move/Compare Instruction Debug Store Debugging Extensions FXSAVE/FXRSTOR Hyper-threading Technology MMX Technology MONITOR/MWAIT Machine Check Architecture Machine Check Exception Memory Type Range Registers PTE Global Bit Page Attribute Table Page Size Extension Page Size Extensions Pend. Brk. EN. Physical Address Extensions RDMSR and WRMSR Support SSE Extensions SSE2 Extensions SSE3 New Instructions SYSENTER and SYSEXIT Self Snoop Thermal Monitor Thermal Monitor 2 Thermal Monitor and Clock Ctrl Time Stamp Counter Virtual-8086 Mode Enhancement x87 FPU On Chip ->mHasSSE: 1 ->mHasSSE2: 1 ->mHasAltivec: 0 ->mCPUMHz: 1729.14 ->mCPUString: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz (1729.14 MHz) LLAppViewer::writeSystemInfo: Memory info: Avail Physical KB: 3999772 Avail Virtual KB: 4080520 Avail page KB: 9817024 CommitLimit KB: 12426528 CommitPeak KB: 3915484 CommitTotal KB: 2609504 HandleCount: 25280 KernelNonpaged KB: 148000 KernelPaged KB: 398212 KernelTotal KB: 546212 Page Fault Count: 1901 PageSize KB: 4 PagefileUsage KB: 5560 PeakPagefileUsage KB: 5560 PeakWorkingSetSize KB: 7460 Percent Memory use: 0 PhysicalAvail KB: 3999756 PhysicalTotal KB: 6214196 PrivateUsage KB: 5560 ProcessCount: 94 QuotaNonPagedPoolUsage KB: 11 QuotaPagedPoolUsage KB: 196 QuotaPeakNonPagedPoolUsage KB: 11 QutaPeakPagedPoolUsage KB: 196 SystemCache KB: 3379376 ThreadCount: 1065 Total Physical KB: 6214196 Total Virtual KB: 4194176 Total page KB: 12426528 WorkingSetSize KB: 7460 timestamp: 2014-04-01T11:49:41.99Z LLAppViewer::writeSystemInfo: OS: Microsoft Windows 7 64-bit LLAppViewer::writeSystemInfo: OS info: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Austin\AppData\Roaming\SecondLife\logs\debug_info.log llHashedUniqueID: ONCE: System ID 83c235320cbe8fa79f25da2858d5d4b1 LLUpdaterServiceImpl::setState: setting state to 1 LLUpdaterServiceImpl::restartTimer: will check for update again in 0 seconds LLAppViewer::init: J2C Engine is: KDU v7.0 LLAppViewer::init: libcurl version is: libcurl/7.24.0 OpenSSL/0.9.8q zlib/1.2.5 LLAppViewer::init: UI initialization is done. LLDXHardware::getInfo: VRAM Detected: 3790 DX9 string: 3790 MB LLAppViewerWin32::initHardwareTest: Detected VRAM: 3790 LLAppViewer::init: Hardware test initialization done. LLTextureCache::initCache: Headers: 94279 Textures size: 355 MB LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\0 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\1 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\2 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\3 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\4 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\5 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\6 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\7 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\8 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\9 LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\a LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\b LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\c LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\d LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\e LLTextureCache:: purgeAllTextures: Deleting files in directory: C:\Users\Austin\AppData\Local\SecondLife\texturecache\f WARNING: ll_apr_warn_status: APR: The system cannot find the path specified. WARNING: LLAPRFile:: open: Attempting to open filename: C:\Users\Austin\AppData\Local\SecondLife\texturecache\texture.entries LLTextureCache:: purgeAllTextures: The entire texture cache is cleared. LLTextureCache:: purgeTextures: TEXTURE CACHE: Purging. LLAppViewer::initCache: VFS CACHE SIZE: 102 MB LLVFS::LLVFS: Attempting to open VFS index file C:\Users\Austin\AppData\Local\SecondLife\index.db2.x.4756 LLVFS::LLVFS: Attempting to open VFS data file C:\Users\Austin\AppData\Local\SecondLife\data.db2.x.4756 WARNING: warnif: Couldn't remove 'C:\Users\Austin\AppData\Local\SecondLife\index.db2.x.4756' (errno 2): No such file or directory WARNING: warnif: Couldn't remove 'C:\Users\Austin\AppData\Local\SecondLife\index.db2.x.4756' (errno 2): No such file or directory LLVFS:: presizeDataFile: Pre-sized VFS data file to 106954752 bytes LLVFS::LLVFS: Using VFS index file C:\Users\Austin\AppData\Local\SecondLife\index.db2.x.4756 LLVFS::LLVFS: Using VFS data file C:\Users\Austin\AppData\Local\SecondLife\data.db2.x.4756 LLVFS::LLVFS: Attempting to open VFS index file C:\Program Files (x86)\SecondLifeViewer\app_settings\static_index.db2 LLVFS::LLVFS: Attempting to open VFS data file C:\Program Files (x86)\SecondLifeViewer\app_settings\static_data.db2 LLVFS::LLVFS: Using VFS index file C:\Program Files (x86)\SecondLifeViewer\app_settings\static_index.db2 LLVFS::LLVFS: Using VFS data file C:\Program Files (x86)\SecondLifeViewer\app_settings\static_data.db2 LLAppViewer::init: Cache initialization is done. LLAppViewer::initWindow: Initializing window... LLWindowWin32::switchContext: window is created. LLWindowWin32::switchContext: Device context retrieved. windows_post_minidump_callback: generated minidump: C:\Users\Austin\AppData\Roaming\SecondLife\logs\\f5bc0007-4abf-4cfd-a095-cfae7807b7c8.dmp windows_post_minidump_callback: Entering Windows Exception Handler... LLAppViewer::handleViewerCrash: Handle viewer crash entry. LLAppViewer::handleViewerCrash: Last render pool type: 0 LLMemory::logMemoryInfo: Current allocated physical memory(KB): 48472 LLMemory::logMemoryInfo: Current allocated page size (KB): 36584 LLMemory::logMemoryInfo: Current availabe physical memory(KB): 1629249 LLMemory::logMemoryInfo: Current max usable memory(KB): 1677721 LLMemory::logMemoryInfo: --- private pool information -- LLMemory::logMemoryInfo: Total reserved (KB): 0 LLMemory::logMemoryInfo: Total allocated (KB): 0 LLAppViewer::handleViewerCrash: Created crash marker file C:\Users\Austin\AppData\Roaming\SecondLife\logs\SecondLife.error_marker LLAppViewer::writeDebugInfo: Opening debug file C:\Users\Austin\AppData\Roaming\SecondLife\logs\debug_info.log
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