so as per my question earlier am still having the same problems. My SL worked fine till Saturday . I tried to reinstall the viewer as well but no help. I can brwose all other sites and watch videos so I know its not my network. Neither it's m firewall cos its turned off. But it gives this stupid message "Login failed. Despite our best efforts, something has gone qrong. Check the grid or check network and firewall". Also I tried to tp into different locations but that too doesn't help. It really is a bit weird now ! What more can I do ? Well I'm on a wired connection. And I didnt find the "reply" button to the answer so had to post it again . And I also switched on/off my network, was trying hours ago to login, gave up on it then came back now but still the same.Thanks anyways for trying to help will check if I can login to the regions said by you. Also the two regions mentioned in the answer also dont help.