Well Vivienne - let's hope that they aren't fired - then we *really* will be up a creek without a paddle - I HAVE NOTICED THIS PROBLEM for A long time I think the first blank item in my listings happened like in august of LAST YEAR... I have tried everything to get them removed - If the web team can get all those blank items off my merchant account listing. - OMG I will send them virtual hugs, kisses, and sugar!