First issue: I have Firestorm downloaded on a friend's computer, downloaded when I was waiting to buy a new one. It worked perfectly with no issues, even after the update. Now I've tried downloading it on my old laptop and my new computer and neither one will let it install. It acts like it is but then when I try to open it it gives me an error message, both Firestorm and Phoenix. No idea what is up here. Second issue: I have downloaded Secondlife Beta viewer and Secondlife viewer and Catnip on my new computer since I cannot download the one I want and it wasn't an issue at first but now every time I try to IM certain people I get IMMEDIATELY disconnected and the "specifics" list keeps growing each day. First it was only my friend, now it is a bunch of my groups that trigger this disconnect. It gets extremely frustrating... I haven't been able to play for days. Finally got to borrow my friend's laptop again to be able to get on. Both of these issues are proving to be a real pain in my tush. I really would like some kind of explanation. It isn't my computer because it has no other problems. Please tell me there is something specific that can be fixed. Thank you. Edit:: So I went through and deleted all of Secondlife things I could find. And I was able to download Firestorm which was good. I did crash once but I'm not sure it had anything to do with my actions. Firestorm and secondlife in general is just a big butt x3 I do think my problems are solved though! Thank you so much for your help and if I continue to have problems I will let you know. I'm very, very releaced about all this.