I have a problem, I made an account for 5 months and is near the account name is "amouna1992" and when I conect the second life said:connection failure. We were unable to process your request. to get help,PLEASE assistance connected second life on next page:http://secondlife.com/support. if you can not change a password, please call (866) 476-9763. I try the site has loggedhttp://secondlife.com/support and I did all the steps and send therépence has my email: A new box has-been created Case: 01343943 Avatar: Type: Reactivate year old Account Status: New To how this box, Either Reply to this email, or visit:https://secondlife.com/my/support/?caseID=01343943 (To view the Case Online, You Will Need to log this Into Secondlife.comwith Avatar) and I understood nothing because when I connect to this site:https://secondlife.com/my/support/?caseID=01343943 he said: Failed to load case # 01343943! plz help me find a solution to reactivate my account "amouna1992"because I need my old account because I won this account was L $1580 and I have my intimate friends, and thank you in advance :) N.B: I had two days to the event :) plz help us to find a solution is urgent and thank you in advance :)