ConstantineJames

Iv'e been thru the preferences and adjusted the settings to enable voice chat. Input output devices are both set to built in mic and built in speakers. The microphone meter is picking up sound. I can hear ambient sounds but not voice. the speak button on the tool bar is grayed out. Ive had some other folks try to help me with this issue including a case with support but support says due t the fact that I only have a basic account I'm pretty much on my own to search the online forums etc. Can anyone help, Please? I've been to the link http://community.secondlife.com/t5/English-Knowledge-Base/Using-voice-chat/ta-p/700169 but the problem isn't remedied by the info there.