Buttputty

I am unable to sign into my Pravda Quan account. When I come in as a diff person and look at my friends list, I see that I am signed in as Pravda Quan. I have uninstalled the game and reinstalled and I still can not get into the game in that account. My avatar is still standing in the middle of my home and ppl can see it. People can walk right thru the avatar. Every time I try to sign into the game it says i cant for another 5 mins. HELP!! I have no idea what to do to get back in.