I had a problem with purchasing the item in inworld store. Instead of buy i click pay and the money went directly to the owner, i did not receive any items. When i tried the redelivery system it is stating that i have no recent purchases from that store. In the general chatbox there was a proof that i paid a sum of money to the owner. I contacted the owner and her customer service. Sent both of them a notecard, however for 3 days no i did not get any respond from them, even though i saw the "customer Service" person went online recently. I sent them a message again and even looking for any help at the group chat but to no avail. I just recently send a message to the owner's flickr account but i doubt that she will get back to me asap. Can i file a report on this? this is a very bad customer service, i mean how can they engage in such kind of business if they cannot even address to customers needs. I have been very patient but not my patience is wearing thin. Any suggestions guys?