I am running win xp from laptop When i try to go to phoenix viewer or sl viewer, it won't start up. I have been fine for a long time. I haven't been on sl for a while & when i tried to get back in, it wouldn't let me. I have the yellow exclamation point on my viewer. Help only tells me to uninstall & reinstall. This doesn't work. Does anyone know how to fix this problem on my pc so i can get back to sl? Thanks, Itba