Disharmony

I received a partner proposal from the love of my SL but each time I choose "i accept" the acceptance does not finalize the proposal. I have enough L$s to pay my L$10 and I clearly received the email...but the proposal never completes. Isn't this as simple as clicking on "I accept"? Who at Linden Labs can help me to solve this problem? Can I go anywhere in-world for help? Or is there a chat forum that I may ask for hel?. Someone told me NCI but when I go there no one is ever around in these sims. I would love to accept the proposal before the expiry but can't seem to get it to work. Thanks for any helpful suggestions, Disharmony

Has anyone experienced problems buying gifts or partnering with a resident with an all lowercase first name? My friend and I experience many problems such as if I buy him a gift it goes through but then leater rejects back to me as failed. The only way I have been able to purchase a gift for him is to contact the creator direct and pay the creator to go online and deliver it direct to him. Also we've tried to Partner but even tho the request goes to email we cannot accept proposal after many tries. Does anyone have any suggestions about this? I thought perhaps his all lowercase first name could be the problem and now a couple of other residents agree this may be the problem, but so far no one can offer a solution.