I honestly don't understand it the case that I sent "Case: 01211765"I reported that I was unfairly banned because I accessed the second life in hostname of lan house, I discovered also that this ban was unfair because other people committed abuse on that machine, people who committed abuse was banned and I also was banned by accesses a second life people who committed abuse machine in the world second life, please if you need information but warns meI'm very sad.