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Last week my main account was locked when i tryed to log in so i check my email and recieved a email from Second life saying (We have placed your account on hold pending confirmation of your identity.) and they want me to send some ID in so i filed a support ticket asking what is the issue. They never replied so i was using a alt at the time and the day after that the alt was locked and i reviced the same email so i filed a support ticket asking them why and no reply. I was using another alt and when i was logged on it ramdonly logged out and said an admistrator logged you out. So i checked my emails and got the same message i tryed to log on second life with another alt and it told me second life cannot be accessed from this computer so i filed a support ticket and gave them a picture of my drivers license and i have no reply so far i think the support team are ignoring me and i cant call support because i live in New Zealand. They blocked my laptop from using second life but not my computer. Is this normal or am i being targeted or is second life support really slack and is going to take weeks to look at my isssue How do i appeal for a ban because there is hardly in options in filing a ticket

i have sent lots of emails to second life support about why my account is locked because i need to age vertify and i have sent in my drivers license but still no reply back so i want to call second life support but i cant find the right number for new zealand