When I logged in today, I was a kind of blobby-logging avatar wearing no clothes. I use Phoenix, and the "Worn Items" in my inventory showed that I had clothes on, but I wasn't wearing a skin or a shape. I tried to wear a shape and got the message "Can't change appearance until clothing and shape are loaded". I've relogged and cleared my cache several times, and my inventory appears to load completely. In fact, the skin and shape that I was wearing the last time I logged off are there, but I can't put them on. Help! What can I do?