delia Fetiocci

I am trying to downgrade from "Premium - Annual" to "Basic" account. But, when I try to do so, the following error message is generated. --- To upgrade your account you must have a credit card on file. I am not upgrading. I am downgrading. My annual membership was paid for a year ago and there is no payment is due in my account. How can I change my membership plan to "Basic"?