SweetlyMoon

salve a tutti..il mio avata helen chiung a un bel problemino...non riesco più ad entrare perche mi dice di chiamare il numero...abbiamo provato a mandare un ticket alla linden ma nulla nn capisco come mai...il mio account e base (free)... mi e stata mandata questa email... Our records show that your Second Life account has a Basic (free) membership. Basic members have many Support options open to them (you can file cases about most account issues, billing issues, marketplace issues, and some technical issues), but it seems like your issue in this case is not one that is supported for Basic members. If you believe your issue is in fact an issue type that is supported for Basic level memberships, please resubmit under the correct ticket type. If you have a problem or question not covered by these issue Types, you may be able to find answers at our Self-Help support portal. Here are some options for you: *Second Life Answers: https://blogs.secondlife.com/community/answers *Second Life Knowledge Base Wiki: http://wiki.secondlife.com/wiki/Main_Page *Second Life Bug Tracker: http://jira.secondlife.com (and a quick tutorial: http://vimeo.com/14643240) If this still does not solve your problem, and you would like extended support options (like live chat help and expanded support case Types), you can upgrade your membership to Premium here: http://secondlife.com/my/account/membership.php. Remember that you must have a valid form of billing (PayPal or credit/debit card) on file, and that you will be charged immediately for the full amount of the membership. Regards, Linden Lab Support http://blogs.secondlife.com/community/community/blog/2010/10/07/making-strides-to-improve-our-customer-support-services To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=01064859