i had the same issue.....on a brand new computer with what i thought would be good video card (Nvidia GF 210)...but Emergence says it is not compatible and so does SL Viewer 2 but it kinda works. i got the answer from our friend PeeWee who also answered your question. i am using my primary monitor not but it happened again on Emergence. I switched to Viewer 2 and everything seems fine. Guess i'll try Phoenix again......
But does anyone have thoughts on the GF 210 card? should i replace with a more compatible one like the 9600 series?