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Paulette Parkin

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Posts posted by Paulette Parkin

  1. http://community.secondlife.com/t5/Merchants/Customers-receiving-Marketplace-items-that-I-am-not-paid-for/m-p/1237931/highlight/false#M12123

    I just posted on a similar though not identicle issue. I have also filed a ticket because I am now concerned how many are getting my textures quite unwittingly for free!

    Compared to some merchants my takings are small fry, I feel even more sorry for anyone selling expensive items!

  2. I just had a querie from a customer asking me to customise a texture she purchased from me on the marketplace, she even sent me the texture so I would know which one it was. When I check the transaction history the marketplace shows that the textures were not paid for & that the delivery partially failed!

    Looking at my records I dont have a particularly high proportion of delivery partially failed orders but there are enough to make me quite concerned at how many other customers have received goods that I have not received the money for!

    I shall of course file a ticket but does anyone else have any experience of this worrying phenomenon?

  3. Another thing I would add to the excellent advice above is to always be actually signed into the grid when you purchase things from the marketplace & make sure you are not in away mode etc etc. I spend a fortune there & can't actually remember the last time I had a delivery failure so I am convinced that the system for capping messages has a part to play in missed deliveries.

    As a merchant I would very much encourage you to contact the merchants your purchased from first as most of us are use to these little glitches & its usually an easy thing to resolve. Any reputable merchant can easily find your transactions & speaking personally I am always very happy to resolve problems if I am able.

    I hope you manage to get it all sorted, good luck :o)

  4. I just discovered that I have the same problem also!

    My main can log in & use the Marketplace with no problem but alts can't!

    I get the same message mentioned here & would love to see an answer.

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