I have had to file two tickets this week and have yet to hear about either one of them and am becoming more than discouraged with the process.. Case: 01297519 Avatar: Sami Minoptra Type: Failed Marketplace Delivery Status: New This case was filed after a gift card was purchased off of xstree. Linden was deducted and it gave a message that it was being delivered and if not delivered in 8 hrs , etc... Well a few moments later , it said item was deliverd. I never received the item. Case: 01297864 Avatar: Sami Minoptra Type: Failed Marketplace Delivery Status: New I purchased two items from the same xstreet store. Linden was removed and it gave a message that irems would be delivered and if not done so in 8 hrs., money would be refunded. A few hours later, the status said items were delivered. Never recieved items. Contacted the creator both in English and his native Italian. No response from him at all. How long is long enough to wait to hear back from Linden Labs. XStreet is set up to very quickly remove linden for a purchased item.