Can anyone please help me? After I crash, and once, even after logging out and in again a while later, I find that I have no access to certain important avatar information. I normally use Phoenix viewer, but that does not appear to be the problem, and I can justify that statement. If I log back in using a different viewer, but the same avi, the problems persist, whereas, if I log in using an alt, but still with Phoenix, I have no problems at all. Except that he only has five friends, no money, few clothes, and looks like a complete noob, whereas my principal avi has had a lot of time and effort put into him, and it shows. Here are the problems I encounter: 1. My buddy list is full of blank spaces: [IMG]http://i191.photobucket.com/albums/z310/DavidBrown1964/SL%20problem%20stuff/Postcrashbuddies.jpg[/IMG] Yes, those are my online friends, hence the little "head and shoulders" icon. But if I want to IM someone, I have to open each profile until I find the right one. Lower down the list are the offline ones, same as usual, but, again, they are blank. 2. I have no groups: [IMG]http://i191.photobucket.com/albums/z310/DavidBrown1964/SL%20problem%20stuff/Postcrashgroups.jpg[/IMG] If you look in the bottom left corner of this image, you will see the tag for my active group, a group which my list says does not exist. 3. If I try to TP, I just crash again. Well, OK, the SL scene goes monochrome and freezes, and a message appears in the middle of the screen, informing me that I have been logged out of SL. I didn't get a screen shot of that. 4. My radar is empty: [IMG]http://i191.photobucket.com/albums/z310/DavidBrown1964/SL%20problem%20stuff/Postcrashradar.jpg[/IMG] And there is my mini-map, clearly showing other avis nearby. I think there must be something about my avi, possibly in the inventory, which is causing this problem. Please can anyone suggest the cause of it, and how to solve it?