Kain Tabak

Thank you Ellla, It appears that you are correct, I have been doing a lot of research into the problem I am having and it appears that the modem that I was provided with (Thomsen Gateway TG782G) by Bigpond does have a problem. Of course I am being told that the firmware is up to date and that it could be noise etc. on my line. I am actually considering changing my modem at this stage as I think that this will be a faster fix to my proble. Thank you again

I am currently using Emerald as my viewer but have a problem with private chat.  I can tald to people in open chat but when I enter private chat the voice cuts out after a couple of minutes.  I can still hear all of the back ground noises and after hanging up the private call I can talk to the person again in open chat.  This seemed to become a problem after changing my internet provider and modem (changed to Telstra ADSL2 and I am using one of their modems) as before this I had no problems at all.