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Lill Verwood

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Posts posted by Lill Verwood

    SL Bug Tracker is not accepting my (correct) Log In anymore

    in Everything Else

    Posted

    Since this month, at least  - because for particular reasons I couldn't use a computer from May 30 to July 10 - even if I'm already logged in My web Dashboard, Bug Tracker page is asking me to log in and doesn't accept it. The same is happening when I click a link in a e-mail of a issue I'm watching.

    How can I fix this problem and make SL Bug Tracker accept my Log in (SL username and SL pw) again?

    Thank you for an answer in advance!

    Viewer2- what happened to "appearance" mode ?

    in Creation

    Posted

    I know your problem was already solved, I just want to remember something:

    If you use an existent item as a base to create a new and "save as" with another name, as you did for the first time using the alpha your friend sent to you, the CREATOR of the piece will be the original creator of it, and not you! So, it's very important to always create a new item, unless the existing one was also created originally by you.

    Process Credit Denied

    in Linden Dollars (L$)

    Posted

    Yay!!! The money was just sent by Linden Research, Inc to my PayPal account!!

    So, this means that the problem did was with my incomplete personal informations.   Oh my, I think I filled in that form when I created my SL account and,   of course, then I hadn't enough confidence to give all my data to   LL.  And, as I said above, I'd never see that form again until now when I   decided to re-enter my credit card informations. 

    But it's aaallll ok now

    Thank you,

    Lill

     

    Message was edited by: Lill Verwood

    Aw, Ella... I couldn't change your reply from "helpful" to "answered", the system did it automatically. Sorry!

    Process Credit Denied

    in Linden Dollars (L$)

    Posted 

    If you have not bought Linden $...

    I used LindeX to sell Lindens and the credit in US$ I tried to process was listed as available. So this was not the problem.

    ...or your Account information is incomplete, this can cause Process Credit to be denied.

    Yes, maybe the problem was an incomplete information. I reentered all of them yesterday, after I have received a reply from PayPal telling me that the problem wasn't there, and before I tried another Process Credit.

     

    If you cannot contact Billing Team by phone, you can submit a Ticket with Support at https://secondlife.com/support.

    This part I did already, I just don't know WHEN I'll receive an answer. This is why I posted here.

     

    Well, now I'm waiting for my new Process Credit changes from "In Process" to "Confirmed". If so, I'll change your comment from "helpful" to "correct".

    Thank you!

    Process Credit Denied

    in Linden Dollars (L$)

    Posted

    Thank you for the infos, but my question has not been answered yet because:

    - My PayPal is (recently) verified already. I created a PayPal account just to request the payout. I used to use only a credit card for my transactions with LL.

    - English is not my primary language, and I can read/write the language well, but I'm awful to hear/speak. So, a phone call is not a possibility.

    Process Credit Denied

    in Linden Dollars (L$)

    Posted

    What are the reasons for a credit process (payout) of US$ to PayPal presents the status of "Denied" in the "Process Credit History"? And how to solve the possible problems?

    I searched in Knownledge Base for ages and didn't find anything about it. I also submited a ticket, but I don't know if/when it will be answered by LL.

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