Residents sometimes seek help with questions such as the following:
- I rented a land parcel from another Resident and they are taking it back from me, even though I paid the fees or rent.
- Another Resident is not upholding their agreement regarding real estate, group management, performance of services, or division of revenue.
- I paid for something, but didn't receive it as promised.
- I provided something, but the buyer didn't pay for it as promised.
However, per the Second Life Terms of Service, Linden Lab is a service provider and is not responsible or liable for the Content, conduct, or services of users or third parties. Linden Lab cannot verify, enforce, certify, examine, uphold, or adjudicate any oath, contract, deal, bargain, or agreement made by the Residents of Second Life. Nor does Linden Lab enforce or uphold rental agreements between Residents.
While you may have a valid agreement with another person, Linden Lab is not a party to and cannot resolve your dispute. Please contact the Resident involved and resolve the issue with them.
If you'd like to read more about agreements with other Residents in Second Life, please see the Second Life Terms of Service - Section 1.4 for specific information about third party transactions and interactions within the Second Life service.