trying to change credit card information - my dashboard wont let me - is there a problem?

[Janegray Lavendel]

I am trying to change my credit card information as my credit card number has expired and I'm entering a new card number on the dashboard.  I click on the X and get nothing.  What do I do - my tier payment is due tomorrow.  Thank you

 

[Cinnamon Lohner]

Try a different browser for starters as some work better with the SL website than others.   If that fails, give Billing a call for help.

--Cinn

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.
Billing support phone numbers
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Brazil: 0800.762.1132
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only