i got 0L$ in my account and in my transactions shows that LL took them from me

[gabytza30]

i won some money on sploder yesterday 03/07/2012 with my prior avi and i send them to my alt because i wanted to use them there and today when i logged i saw my balance its on 0 L$, i was always using alot money with both avis here and i never had this problems so please someone tell me thats happening, thank you

this shows up in my transactions

03/07/2012	17:43:35	43319611	Source: SYSTEM Linden Adjustment		L$27,000	—
03/07/2012	17:43:00	193bb72c	Source: SYSTEM Linden Adjustment		L$3,000	L$-27,000
03/07/2012	17:42:24	9ee696f2	Destination: SYSTEM Linden Adjustment	L$15,000		L$-30,000
03/07/2012	17:42:24	d14f7b13	Destination: SYSTEM Linden Adjustment	L$15,000		L$-15,000
03/07/2012	17:42:23	126155b9	Destination: SYSTEM Linden Adjustment	L$15,000		—
03/07/2012	08:22:36	57d90763	Destination: garcia Zane Gift Region: Los Pinos	L$3,000		L$15,000

 

i don't understaind nothing ppff

 

well idk but all i know it was one sploder ppff but i didnt got any email from LL to tell me its something rong, i jus loghed and saw i have no money thats it, i checked my email all day today and nothing...

[Cinnamon Lohner]

Well normally the answer is check your Linden balance here on the website because quite often the viewer linden balance is not always updated properly.  However, the title of your posts suggests that you have checked your Transaction History and you have a transaction that shows your linden being taken by a Linden.  

Which Linden took your money??  And what kind of transaction does your history show?   Use the Options - Edit to add information to your post.  If we knew which Linden it was, we might be able to determine the best place to begin.  For example  Commerce Linden handles all the Marketplace transactions.

--Cinn

[Cinnamon Lohner]

If you did not receive an email from Linden (check your spam filter) then I would recommend opening a support ticket to find out why the linden amount has been adjusted.  You might also try Billing (see numbers below)

This could be a mistake or it could be that you received linden that was fraudulently purchased.  Only LL can tell you for sure.

--Cinn

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.
Billing support phone numbers
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Brazil: 0800.762.1132
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

[IxtabThoreau]

This happend to  me how u fix this situation?