VirusSlaide Posted February 19, 2012 Share Posted February 19, 2012 I purchased several items from the marketplace today and have not received them. It says they've been delivered, but I don't have them. I have checked every folder in my inventory and they aren't there. Help? Link to comment Share on other sites More sharing options...
0 Griffin Ceawlin Posted February 19, 2012 Share Posted February 19, 2012 Has it been more than 24 hours since you ordered? If so, contact the merchant, explain what happened, and politely request redelivery of the item. If it has been less than 24 hours, please be patient and check again later. If the merchant doesn't respond, you can submit a support case requesting redelivery. Make sure to include the order number and the exact name of the undelivered item(s). Note: If an item purchased on the Marketplace using PayPal or a credit card is not successfully delivered to you, the credit or debit will not appear in your transaction history, and the merchant will have no record of the purchase. Simply try to purchase the item again. If you accidentally discard an item, contact the merchant, explain what happened, and politely request redelivery of the item. Often the merchant will understand and redeliver, especially if the item in question isn't "no-copy." Unfortunately, Marketplace deliveries, unlike items sent manually from another avatar, are completely discarded and can't be retrieved from the Trash. Link to comment Share on other sites More sharing options...
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VirusSlaide
I purchased several items from the marketplace today and have not received them. It says they've been delivered, but I don't have them. I have checked every folder in my inventory and they aren't there. Help?
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