I cant log in to SL. Says something about server issue.

[Starla Farella]

I was having major tech issues for days, such as not seeing what others were seeing, parts of my house missing, and then ruthed, and unable to get back to normal avatar. Now I cant log in at all. I had my pc cleaned, ll viruses and junk removed. I uninstalled SL and reinstalled. I dont know what else to do. when I try to log in to SL, I get blank 2 tone screen.

[Knowl Paine]

If the message says "cannot connect to server"

A firewall could be blocking access to SL.

Your router or modem may need to be reset.

The Region you are trying to login to may be offline (change start location)

Check the drivers for your Graphic Card are up to date.

Try using an Alternate Viewer like Phoenix or an older SL Viewer release.

[LoveAngeL Lyre]

Hello Starla. Sounds like a graphics issue. At first check if you have the last drivers for graphics card. You can download new drivers here:

• nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
• amd: http://support.amd.com/us/gpudownload/Pages/index.aspx
• intel: http://downloadcenter.intel.com/

If the problem remains, make a clean re-install:

1)Uninstall the viewer using the windows control panel

2)Delete all contests at the following folders:

• C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
• C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

You can except only the folder with your name into the folder Secondlife - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife \ starla_farella - in order to keep your chat and im logs, copying it to another position in your hard disk)

3)Download a fresh copy from http://secondlife.com/support/downloads/ 

Good luck.