second life cant be accessed from this computer

[Angelique Riverstone]

i keep getting a message saying cant access second life from this computer i was wondering what the support ticket would be sent under for this type of issue

[valerie Inshan]

If it persists then your status is machine-banned meaning SL will not allow logins from your computer specifically.

To test if this may the case, try logging in using someone else's computer.

If you were machine banned, here are the causes:

1. You violated some rule and got banned. If you cannot login from the other computer, possibly both your account and machine were banned.

2. Someone violated the rules with a machine that generates the same hash code as yours, either deliberately or by spoofing. If you can login to your account from that other computer, then this is the likelier cause.

3. The dynamic IP issue as described above.

Another possibility is your av is under investigation for participation in gambling (may be from one of the many camping sites you visited). And access will be restored if all is well.

Course of action: If symptoms persist, file a ticket with support then wait for a response. File your ticket under the Account tab.