Downloadable PDF..

[Christiana Lutrova]

I hate to start a new thread for this question but I've browsed through the topic titles and don't see anything about this...

It has been a long time since I uploaded a pdf with a listing ("Downloadable PDF") but I don't recall having issues in the past. Today I tried several times. The upload appears to take but after I complete the listing and hit 'update' then go back to check, it says there is no file chosen. The file is just less than 1MB, I am seeing no error message to indicate any issue and have tried creating a new file and saving it with a simple name with no spaces....nothing seems to work for me. 

I'm wondering if this is a current problem or if it is me doing something wrong.

 

[Erikryptos]

I'm seeing the same problem.  Tried a couple of things:

• Verified the file was under the 10MB limit.
• Renamed the file to remove spaces and special characters.

Nothing I've tried worked.

 

[Christiana Lutrova]

8 hours ago, Erikryptos said:

I'm seeing the same problem.  Tried a couple of things:

• Verified the file was under the 10MB limit.
• Renamed the file to remove spaces and special characters.

Nothing I've tried worked.

 

Thank you for letting me know it's not just me.  I just created a ticket about this since it hasn't gone away on it's own

[Christiana Lutrova]

AND first thing this morning I found a response to the ticket I created about not being able to upload PDFs. This is apparently part of a larger problem concerning mass-editing of marketplace listings that is already being worked on. That is the answer I needed