ClipsyPillows Posted January 4, 2016 Share Posted January 4, 2016 I've tried google, I've checked the server status, I've searched the answer page and the forums, I've reinstalled, I've let firestorm through my firewall, I've shut off my firewall, I've reset my router, I've rebooted my computer, and I've tried going to different locations and I still can't log in. I joined last night. Second Life was working fine all day today. When I went to work I shut my computer down. When I got home, now I can't get passed the logging in screen. I've tried both second life viewer and the firestorm viewer with no results. I even tried using a friend's login information and it worked juuuuuuust fine, so this problem seems to be unique to my account. It spents five minutes spinning before telling me there was some problem "despite our best efforts." I was really excited about creating stuff for SL. Why can't I use it now? Link to comment Share on other sites More sharing options...
ClipsyPillows Posted January 4, 2016 Author Share Posted January 4, 2016 I kept trying to log in and it eventually let me in. I'd still like to know what caused this so I may treat it in the future. Link to comment Share on other sites More sharing options...
nikkiadore Posted January 4, 2016 Share Posted January 4, 2016 You are stuck to "Updating friends list"? This is a problem that occured to a lot of users since around 17th of Dec. See https://community.secondlife.com/t5/Second-Life-Server/I-can-t-log-in-to-the-veiwer-but-i-m-able-to-log-in-the-site/td-p/2987631 A lot of tickets and support requests have been submited since then. Try to submit one also, as many so more the chance LL to notice the problem... https://support.secondlife.com/create-case/ Link your support ticket to this https://jira.secondlife.com/browse/BUG-11032 Hopefully LL might take notice in the next trimester and till the end of the year might come with a plan to solve it in the next 5 years... Since you very recently joined - so you haven't worked a lot on your avi nor purchased items yet - I propose to you to make another account... if you really expect LL to solve a bug you might end up in pension before it happens... Link to comment Share on other sites More sharing options...
nikkiadore Posted January 4, 2016 Share Posted January 4, 2016 Follow this Clispy https://community.secondlife.com/t5/Second-Life-Server/Failed-Log-in-quot-Updating-friends-list-quot-What-to-do/m-p/2992093#M16944 Link to comment Share on other sites More sharing options...
Nostoll Posted January 6, 2016 Share Posted January 6, 2016 Try to login the preview grid http://wiki.secondlife.com/wiki/Preview_Grid Link to comment Share on other sites More sharing options...
ClipsyPillows Posted January 6, 2016 Author Share Posted January 6, 2016 no, it says "Logging in..." and that is all. It takes about five minutes to tell me that it failed, and then I try again. It's been working just fine since that night. Link to comment Share on other sites More sharing options...
spaceGoof Posted January 7, 2016 Share Posted January 7, 2016 I'm experiencing a similar issue: I cannot login into the preview grid (Aditi), nor on the preview web page (http://secondlife.aditi.lindenlab.com/). I followed the instructions and changed my password more than 24H ago. According to the wiki page, I should be able to log in. Link to comment Share on other sites More sharing options...
SirLeighBastard Posted January 7, 2016 Share Posted January 7, 2016 LL is preparing you for the issues that you will encounter with the pre-beta SL V2 ***Call me Al . . . Teknik Al Link to comment Share on other sites More sharing options...
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