it seems some inventory items disappeared (example tutys ao)

[MaryLouisel]

i can't find some of my inventory items anymore

[KarenMichelle Lane]

Mary,

Not to worry, all your Inventory Information is safe on Linden Lab Database Servers.

The SecondLife servers [both Region & Asset] are undergoing a significant maintenance activity this week. If you have been just updating your SL Viewer as upgrades come along, this week is an excellent week to perform a nice new Clean Install of the Official SL Viewer on all your PCs. This will allow the latest SL Viewer to recreate a clean Inventory and Texture Cache and database Index on your PC. Instructions follow:

OK Do the following:

1) Reinstall SL again using the official version from Linden Lab. [be sure to do a clean install - Instructions are at the link below]

.... http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8 and Windows 8.1

.... 1) Open C:\Users\(PC Login Name)\AppData\Local and delete the contents of the SecondLife folder.
.... 2) Open C:\Users\(PC Login Name)\AppData\Roaming and delete the contents of the SecondLife folder.
.... 3) Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
.... 4) Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

Note: (PC Login Name) is the Windows 8 User Account Login Name

If you can't see the files or folders described above:
.... 1) Using File Explorer navigate to -> Libraries / Computer / ( C: ) / Users /
.... 2) Press the Continue button to get permission to obtain permanent permission edit this directory.
.... 3) From the View drop-down menu option select Options & Change Folder & Search Options
.... 4) Select the View Tab
.... 5) Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
.... 6) Push the Apply Button then the OK button.

2) Login using that Viewer and wait for a complete Login and Inventory rebuild.

3) Afterwards, you may use any viewer you prefer but I recommend a clean install of that viewer as well following their instructions.

Macro 2014-03-06 Rev

NOTE: If you are using 3rd Party SL Viewer, please follow their Clean Install instructions found at their Web Support Site.