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Posted

I have owned a piece of land. Today I went to the world of Second Life, but I do not have permissions to it. My name is not on the land information. I thought that the payment for the land will be taken automatically. What do I do now? Where to make a payment. I did not find this

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Posted

Kamiliya, is it mainland or a parcel on a private estate? 

If it is mainland, then it means you are a premium member and, yes, in this case you are billed automatically by LL using your payment information. Check your dashboard > Land manager: here is any mainland you own. Clicking on the link will TP you to your place where you should appear as the owner on the land information. If there is a problem, contact Live chat at their opening hours:

https://support.secondlife.com/start-chat/

If it is a private region, you probably have to go to a rental box to pay your tier. Sometimes the rental box is on the land itself, but most of the time, private estates owners have what is called a "tier office" on another parcel. If you purchased your land from a private owner, IM him and ask where and how you should proceed your payment. 

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Posted

Yes, I have a premium membership.

But when I use the teleport there, I start lags. I do not see the mesh, I can not do teleport to another location. And I do not have permission to land. I can not lay out the objects in there)

thanks for your answer)

 

 

 

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Posted

What viewer are you using? Plus, you have to make sure your PC is able to run SL correctly, and that you are using a regular cable Internet connection. Do NOT use wireless. See the system requirements here:

https://secondlife.com/my/support/system-requirements/

See more about lag and other inworld issues here:

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-improve-Viewer-performance/ta-p/1316923

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Posted

Contact Live chat then. The fact that your name does not appear on the land info is not normal anyway, even if your have lag problems. They will ask you your system specifications and give you the best possible help. Each I had to contact them, the result was fully satisfactory.
In the meantime, you may want to give a try to the Phoenix viewer: although it will not be upgraded anymore in the future, it's less demanding as to your machine's performances and you may be able to enjoy a correct SL experiment.
PHOENIX 1.6.0.1600 (compatible meshes):
Windows (SSE2/LAA)
SHA-1 Checksum: 7c5b0baf0a31a16f5d2c517d7bcd0733c7753dcc

Mac (10.5+)
SHA-1 Checksum: 9283cd066b6dba796a9f019a402f0b21c56dd40b

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