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my bf can't log in for a week!


RiriKim
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I hope this is the right forum. Whenever he's tried to log in he got the message "DNS could not resolve the host name.

Please verify that you can can connect to the www.secondlife.com website. if you can but continue to receive this error, please go to the support section and report this problem.


He can see the website but he cannot log on. He speaks chinese. His avi name is tulks. Thanks!

 

 

 

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DNS could not resolve the host name

This error may also appear as:

  • Host http not found 
  • Login failed. Unable to connect to a simulator.

These messages indicate that your computer has a general networking issue with the domain name service (DNS) that translates numerical IP addresses into human-readable ones.  

Confirm that you can reach internet sites such as secondlife.com, Google, or others.  Once your computer can connect to these websites, this error should no longer occur.  

Also check whether there is a wider issue with Seond Life, as described below.

Usually, restarting your computer and your router will resolve this issue.   If not, contact your internet service provider.  You may also wish to try using Google's DNS servers to see if that will resolve the issue.  See Using Google Public DNS for more information.

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109#Section_.1.3a

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