Banned indefinitely without having done anything??? why?

[valerie Inshan]

Why? How could we know? We are just residents like you here. Only LL will know. If you are sure you (as your previous account or as the present one) did not violate the ToS, here's what to do:

 

Submitting an appeal

Linden Lab takes violations of the Second Life Terms of Service and Community Standards very seriously. The decision to apply a suspension or permanent closure for your Second Life account(s) is reached after investigation of your use of the Second Life software and service. Residents are not allowed to participate in the Second Life virtual world if their accounts have been suspended or disabled for violations of our Terms of Service.

However, if you can maintain in good faith that the violations were not due to your actions or negligence, or the actions or negligence of others working for you, you may appeal the suspension or closure of your account(s) in writing to the address below. Please provide any relevant information that you believe would explain the violations we detected. Linden Lab reserves sole discretion in considering whether to take any action on a written appeal. If you would like to appeal your warning or suspension, you may contact Second Life Support, in writing, at the address below:

Attn: Account Reviews: Appeals

Linden Lab

945 Battery Street

San Francisco, CA 94111

Or by fax: 415-651-9221

We also accept appeals filed electronically using the ticket submission process described above.

 

 

 

[valerie Inshan]

Why? How could we know? We are just residents like you here. Only LL will know. If you are sure you (as your previous account or as the present one) did not violate the ToS, here's what to do:

 

Submitting an appeal

Linden Lab takes violations of the Second Life Terms of Service and Community Standards very seriously. The decision to apply a suspension or permanent closure for your Second Life account(s) is reached after investigation of your use of the Second Life software and service. Residents are not allowed to participate in the Second Life virtual world if their accounts have been suspended or disabled for violations of our Terms of Service.

However, if you can maintain in good faith that the violations were not due to your actions or negligence, or the actions or negligence of others working for you, you may appeal the suspension or closure of your account(s) in writing to the address below. Please provide any relevant information that you believe would explain the violations we detected. Linden Lab reserves sole discretion in considering whether to take any action on a written appeal. If you would like to appeal your warning or suspension, you may contact Second Life Support, in writing, at the address below:

Attn: Account Reviews: Appeals

Linden Lab

945 Battery Street

San Francisco, CA 94111

Or by fax: 415-651-9221

We also accept appeals filed electronically using the ticket submission process described above.

 

 

 

[Scotsgraymouser Janus]

Hello, I was on SL for a few minutes and as informed via a notice by you that i will be banned for 1444 minutes.  Is that due to the upgrade or is this permanent, and I have done everything correctly for over 7 years that i use for artistic purposes.  Please Let me know that is happening please.