marketplace error

[Bruce Liebknecht]

Today I bought something on the MP. For some reason, in my basket I had an old item of mine which is no longer listed. I did not pay attention, I hit pay and I did pay for both items. I was charged for my old non existing product and I was not refunded.

My order history says that I bought my item from myself. It was undelivered and it was unpaid. BUT the money was withdrawn from my account.

Who should I talk to about this? Where did the money go?

[Ry0ta Exonar]

When you purchase something on the marketplace, the money goes to Commerce Linden first,so your money should have gone to LL. File a support case https://support.secondlife.com/create-case. Choose Marketplace > General Marketplace Issues and explain what happened to you.