Why cannot i watch movies in SL on my most updated Phoenix viewer

[Silent Bellios]

I can only seem to watch in world movies on my original second life viewer but not on the updated version of Phoenix.

Can anyone help with this. Thanks

[valerie Inshan]

From the Phoenix KB:

If videos are not playing or you have a black or blank search page, please do the following:

• Go to Edit → Preferences → Audio/Video
• Make sure “play streaming media when available” is checked
• Check “allow scripts to control play button”
• Make sure you have updated both Flash Player and Quicktime. See above concerning the Flash plugin.
• Make sure the issue is not with the specific television you are using, by attempting to view videos on a television that plays video normally for other Phoenix users

NOTE: There are reports that recent Quicktime updates actually cause problems, giving plugin errors. If this is the case for you, then remove Quicktime entirely from your system, then reinstall it.

http://wiki.phoenixviewer.com/media

 

[Scentrus Darmoset]

Now these are truly helpful points, but I too have a question... I've made sure that my settings are fine, and i have appropriate and up to date items n' such.. But here's my problem. When I try to watch a video from say like, YouTube? The browser tells me I have to update my adobe. and I HAVE the most up to date adobe... what should I do about that?

[valerie Inshan]

Although the Phoenix viewer is no longer supported, I would suggest you contact the Firestorm/Phoenix support group and see if you can get some help there.
https://my.secondlife.com/fr/groups/3a1be8d4-01f3-bc1a-2703-442f0cc8f2dd