Why does SL keep logging me out after 2 minutes?

[KT Ziplon]

I have just returned from 2 weeks holiday. All was fine before my holiday but now every time I login, I first lose movement and then get logged out after 2 minutes!! has anything changed whilst I was away?

Incidentally I can log in using my laptop. It is my PC or SL where the problem seems to lie yet nothing has changed. I have tried cleaning the registry, clearing the cache and updating Graphics driver

Help!!

 

PC info

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Studio XPS 8100
System Type x64-based PC
Processor Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz, 2668 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A03, 09/12/2009
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.96 GB
Available Physical Memory 1.74 GB
Total Virtual Memory 7.92 GB
Available Virtual Memory 5.33 GB
Page File Space 3.96 GB
Page File C:\pagefile.sys

Graphics NVIDIA GeForce GTS 240 latest drivers updated.

Sky Router 

Before going on holiday all was well with the world. very few if any crashes. I was using Firestorm viewer with latest update. Then, in the past few days, this didn't work so I tried unsucessfully to use Phoenix and SL Viewer (latest version)

Band width is set fairly low, running at 221 kbps

Packet loss 0%

Ping sim 10000ms

FPS 66.4fps

After about 30 seconds use movement of my avatar stops, although it is still possible to turn. othere users still see me move! then eventually it tells me that I am logged out and can view IM or chat, although I cannot contribute.

 

I have now tried replacing the graphics card. Deleting all logs, appdata..roaming and local and reinstalling the viewer. nothing is working and to cap it all my laptop has now decided to join in the fun! I do not seem to be the only resident having this problem!!

[Luc Starsider]

Had you not said anything about the other PC or that you could stay logged in before, I would have guessed the router could be an issue. Some NetGear routers have been causing this kind of problem in the past. I don't know if they still do.

Other than that - do you get any error message or 'warning'/sign that you are about to be logged out? How's your packet loss in the viewer (Press Ctrl+shift+1 to open the performance panel)? Does it help to lower the max bandwidth setting? Does it work with other viewers?

Edit your post in the top right corner, under 'Options', to add information.

- Luc -

[cosmopolitan88]

I have the same problem! I havent been on in a few months, now it just kicks me out the second I try to log in

I've only used the official viewer, does anyone have any other alternatives please?

 

Second Life 3.3.4 (262321) Jul 23 2012 13:35:43 (Second Life Release)
Release Notes

CPU: Intel® Core2 Duo CPU P8600 @ 2.40GHz (2400 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.6.8 Darwin 10.8.0 Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386 i386
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 320M OpenGL Engine

OpenGL Version: 2.1 NVIDIA-1.6.36

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v6.4.1
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Vivox 3.2.0002.10426

Built with GCC version 40001
Packets Lost: 10/913 (1.1%)

[ZelB]

I have the same problem ... was on holiday for 2 weeks and now I am logged out every time I try to TP. Using Firestorm, SL viewer and even Singularity. They all do it.