my billing information isnt being updated .. i phoned LL and nothing

[Ivyta Silvercloud]

I tried to contact Linden Lab and the email i sent wasnt delivered.... I phone and keep me waiting and then nobody answered.... my billing info wanst updated.... i've always been using my VISA credit card and i coulnt buy any stuff or lindens so i deleted the billing info and tried again updating it but keep saying failed all the time...its frustrating i need to pay my skies rent but i cant!!!!!!!! I phone my bank and the credit card is working fine...soooo what can i do now!!!!!!!!!!!!! Please !!!

[KarenMichelle Lane]

Ivyta,

Please don't panic. You need to call during the operational hours support is open.

 

Contact Support

Concierge Support Phone Numbers

Toll-Free (US/Canada)

877.236.0711

Long Distance

703.286.2738

8am to Midnight PST, M-F; and 8am to 8pm PST Saturday and Sunday

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Brazil: 0800.762.1132
• Spain: 800.300.560
• UK: 0800.048.4646

[valerie Inshan]

You are the second resident reporting this issue today. Please see this thread:

http://community.secondlife.com/t5/General-Discussion-Forum/What-s-up-with-the-update-payment-info/m-p/1602227#M71500