Partnership procedure fails and no tech support

[Gabrielle Atheria]

Dear all,

I sent a partnership request to my Adored Lady Selisan Resident, which She accepted.

This was yesterday and nohing has happened since then.

Additionally, I tried the "contact support" link, but found that I had to select predefined question categories and subcategories with absolutely nothing relevant to this problem.

I suppose I could try to revoke the request and create a new one, and I suppose She could try to request the partnership instead of me. But these workarounds kill the joy a bit... and are not guaranteed to work. I have seen some older posts (2011) that suggest this is not a new issue but one that has been around for some time.

She has some sort of premium or yearly membership, I don't.

We both had more than enough L$ to cover the cost on our respective accounts, at the time the request was made.

I turn to the forum in the hope that someone knows the solution, or knows how to get effective tech support from Linden Labs. After all... partnerships generate a bit of revenue, so Linden Labs would hopefully want to smooth this out?

[Raven1 Short]

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GabrielKhatz wrote:

Dear all,

I sent a partnership request to my Adored Lady Selisan Resident, which She accepted.

This was yesterday and nohing has happened since then.

Additionally, I tried the "contact support" link, but found that I had to select predefined question categories and subcategories with absolutely nothing relevant to this problem.

I suppose I could try to revoke the request and create a new one, and I suppose She could try to request the partnership instead of me. But these workarounds kill the joy a bit... and are not guaranteed to work. I have seen some older posts (2011) that suggest this is not a new issue but one that has been around for some time.

She has some sort of premium or yearly membership, I don't.

We both had more than enough L$ to cover the cost on our respective accounts, at the time the request was made.

I turn to the forum in the hope that someone knows the solution, or knows how to get effective tech support from Linden Labs. After all... partnerships generate a bit of revenue, so Linden Labs would hopefully want to smooth this out?

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Did you check your spam folder in your email? It's been known for the request to end up there.

[Gabrielle Atheria]

I have indeed checked my spam folder as well as my inbox, and no, nothing has come.

[Gabrielle Atheria]

Thank you very much for the advice.

In the end she "accepted" again and it worked. She and i are so happy. :-)