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how do I recover a password


DerikSpence
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What to do if you forget your password

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

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If you also no longer have access to the email account that you used when you opened your account, you are pretty well stuck.  I've tried for three years to get SL to reset my password by opening Support Cases - nothing.  Eventually I think you have to delete your account and start again.  At least I can still get into my account since my password is saved in my login screen (I just can't read the password).

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