With all due respect, I don't agree. They should be ''geared up to it'', after all it's their little zoo jungle world here. They make the rules. They rent Sims to the ''owners'' right ?
They could,for example ,hire one or two more guys,and create a 'Customer's protection Office'' or something similar. We even have that in my country,in real life, where all bad treated or abused customers can complain and ,eventually ,ask for an investigation.
And if the so called 'Sim owner'',who actually is a renter too from them,is found culpable they could at least send him/her a warning about bad practices,like : '' Hey, is not nice to take people's money and banned them afterwards,it hurts your business,it hurts our business'' . Or punish in restricting some of their rights.
But my dears, they won't do that cause they don't want to step on the toes of their biggest money bringers,and also,they don't want complications.
So,Mr and Mrs Linden guys,if you're listen, give me and lots of others customers,who actually give you the bread on your table, the LEGAL FRAME to defend ourselves from abusing people and straight thieves
Otherwise,in time,all that will be here will be you and a few 'Sim owners' . Thank you.