[all i want is a simple answer...]

For netgear routers

Log on to your router and choose ADSL settings on the left hand menu.

Change Multiplexing Method from VC based to LLC based. This fixed mine a DG100 netgear  with no problems

[black screen]

my screen is black i can im and be seen by others but see nothing myself i made a new account and that works fine nothing wrong with pc or graphics card anybody know ? has my account been hacked or a virus int it