well i have the same problem for over a month or 2 now i can't use the original sl vieuwer ever again! so now i have to use phoenix against my will. i log in online for 2 minutes and the poof offline. eevery bloody time so i gave up .don't know what is is it seems no one can help me. i tried everyting. de-install and re-install.character test, clear cache... nothing ..