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Posts posted by Nekito Neox
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2 minutes ago, Alwin Alcott said:
it is impossible to get help on this forum, we can not see your account details, and we can not speak or handle on LL behalf, we can only point directions in certain technical issues.
When you don't answer the questions as they asked, you'r out of luck.
LL will not discuss anything with you on that account as long you can not proof you are the owner.
We can post hundred more answers, but you will not get a single step closer to what you want. Sorry.
I'm sorry to disturb you all and I understand but you do not give me any more information that I can identify with. You could give notice of this
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Case: 02475199
Avatar: Nekito Neox
Type: Change Account Details
Status: Waiting for Customer Acceptance
Hello,
Thank you for responding to our request for account verification. Unfortunately, the information you have provided does not match the registration details entered when this Second Life account was created. because account ownership has not been verified, we are unable to discuss the account with you.
We will not be able to take action on the account until we can confirm your identity as the account owner. If you recall your details in the future, please contact us again.
Sincerely,
Corky Linden
Customer Account Operations Specialist
Linden Lab Support
To reply to this case, either Reply to this email, or visit : https://secondlife.com/my/support/?caseID=02475199
(To view the Case online, you will need to log into Secondlife.com with this Avatar: Nekito Neox)I just received this and it's impossible as I said
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I will wait thanks to you for providing me with answers at least something of you my email from the account does not exist and I change it for another that I think is why I do not receive anything
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Just now, Madelaine McMasters said:
Es claro para mí, desde la redacción de la OP, si el titular de la cuenta ha estado en SL durante 7 años y tenía la cuenta "eliminado" por LL, o si el titular de la cuenta ha eliminado la cuenta hace siete años y ha cambiado de opinión. He utilizado el texto del mensaje de LL para inclinar mi interpretación en favor de la primera explicación. Pero, como ya he dicho, no estoy seguro de entender completamente la cuestión.
Friend the account is active I am dj and I work a lot in second life for that reason I see it weird
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Just now, Alwin Alcott said:
usted no viene a nosotros, no podemos hacer nada, sólo el punto en el que tiene que ser: supportticket. 4 días .. incluyendo fin de semana es sólo en segundo día de estos ... sea paciente.
Thank you friend the case is open on Friday I will be patient but I find it strange that I cancel the account on Sunday and put on Saturday
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4 minutes ago, Madelaine McMasters said:
Hola nekito,
La página web que muestra incluye las instrucciones para obtener la ayuda de Linden Lab. Que debería haber sido redirigido a esta página ...
https://support.secondlife.com/create-case/
No estoy seguro de entender completamente su pregunta. Me parece que su cuenta ha sido colocado en "espera" por el laboratorio, lo cual es a menudo una indicación de que la cuenta está bajo revisión para una violación Condiciones del servicio. Si esto es así, usted debe haber recibido un correo electrónico explicando las circunstancias.
Hello, my dear friend, I've had 4 days with no answer, that's what I've done and I've opened 1 case. I answered and I do not get a reply. That's why I came here.
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Thanks for your help, Greetings from Spain, Alicante
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4 minutes ago, ForrestChild said:
You can either wait till tomorrow and just send a reactivation request once the account has been canceled. Or you could try submitting a ticket under Change Account details and just explain in the box that you want to change you're account from canceled back to active.Thank you, that I have done I hope to answer only one more question but I lose something of what I have now?
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hace 5 minutos, ForrestChild dijo:
Puede del del Esperar hasta mañana y Acaba de enviar Una Solicitud de reactivación Una Vez Que La Cuenta ha Sido Cancelada. O Usted podria · · intentar enviar la unidad ONU bajo billete Detalles de La Cuenta del Cambio y Acaba de explicar en el cuadro Que DESEA Cambio Que esta cancelado La Cuenta de nuevo al activo. -
4 minutes ago, ForrestChild said:
Linden Lab doesn't usually respond to the forums. You'll need to submit an Ticket here
https://support.secondlife.com/create-case/
Just go to Account Issue then Reactivate an old account
Sorry for the inconvenience but it puts me pending cancellation and I do not see what you told me
Tomorrow is when I close it -
Unwanted deletion
in Account
Posted · Edited by Nekito Neox
Thank youI'm sorry to disturb you all and I understand