MiaWasHacked

I already filed 2 support tickets that were immediately closed because I don't have access to the email account I used for my SL account and couldn't answer the secret phrase.

Yes. I filed 2 tickets with LL support. Nothing but automated replies and tickets closed. My problem is I used an encrypted email (Proton) just for SL. After years of not using it and several different computers I was unable to access my email to receive correspondence from SL or give them my secret phrase. If I could talk to a human there's things about my account i could tell them would probably prove I'm the rightful owner. But then again, the hacker could have all that information too.

That's what I asked too Elise. In over ten years I have never seen this popup. I thought it was some sort of system dialog.

Well...I needed to submit my password or be logged out. I know! I know! Silly me

I was one of the "idiots" that got caught in this hack. I use encrypted email and a VPN to protect myself from some of the many attacks on the internet. I NEVER click on links and have probably avoided dozens if not hundreds of attacks over the years. I'm not some ignorant newb to the internet. This attack happened when I was distracted and let my guard down. I should not have assumed that because it was inside the viewer that it was safe. I'm just bringing it here so it might prevent just one person from the grief of losing over 10 years of friends, landmarks, groups, and inventory. In all my time in SL I had never even seen this input popup. That's possibly just because of my habits in SL it was never displayed. What kind of things is this even used for? Is it possible the word "password" can be filtered out of this submission form without wrecking the entirety of SL as some people seem to think that any sort of change or fix would do?

Shame I hadn't seen this before. That's the exact popup I received. If I had just been standing around like most of us do most of the time in SL, I would have thought about it and probably not submitted my password. Unfortunately being in a riveting convo with several friends I took the cheese and paid the price.

I have to add to this. I use encrypted email and a VPN and am very conscious of possible attacks in my general internet conduct. At the time I was hacked I was in an immersive conversation and panicked when I received the window that prompted me to enter my password or be logged out as to not lose the conversation I was in. It was perfect timing and a very dumb decision on my behalf. After many years of being in SL I had never received a notice like this and since it came from inside the browser I thought it was legit. This is just a warning to everyone to NEVER enter your password for any reason when you're in world.

In my case, i was able to access my account in a browser for a few minutes, and saw that my Lindens had been taken and my email had been changed to something with a strange TLD. Luckily mine was a free account with no CC info on file.

Unfortunately I was an idiot and they got me. My account appears to be deleted and I had no luck recovering it after 2 support tickets. I miss all my SL friends dearly....😢 Don't EVER enter your password once you're in world for anything!