Elane Lexington
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Posts posted by Elane Lexington
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47 minutes ago, LittleMe Jewell said:
That is simply your L$ Transaction History, which only tells part of the story.
Go to your LindeX Order History:
See if you have anything showing under Open Orders:
If so, you can either wait for the order to be filled -- might take a few days
Or you can cancel it and then re-buy L$ using the LEFT SIDE of the Buy L$ screen:
If that does not handle your problem, then contact Billing:
Please note that phone support is for billing issues only. If you're having technical issues, please contact our technical support team.
Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
Order Id Order Type Quantity Ordered Quantity Filled Limit Rate Time Opened 79419864 Limit Buy L$ 5,000 L$ 0 L$ 269 / US$1.00 2020-04-20 02:27:13 -
On 04/20/20, I bought $5K worth of $L, my credit card was charged $20.08, and here it is almost days later and I have yet to receive my $L. I submitted a support ticket with no reply, cancelled that one and submitted a second one.
2020-04-20 02:27:24 087fe36b Source: Currency Linden
LindeX Transaction
Description: Currency Exchange - order #79419864L$0 L$9356
Lindens not Received
in Linden Dollars (L$)
Posted
Thanks for the assist. Issue resolved.