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Elane Lexington

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Posts posted by Elane Lexington

  1. 47 minutes ago, LittleMe Jewell said:

    That is simply your L$ Transaction History, which only tells part of the story.

    Go to your LindeX Order History:

    image.png.318759523636808d8bfc1ab12f15f77a.png

     

    See if you have anything showing under Open Orders:

    image.png.24fea5a2ab029218821468bbed3edcb0.png

     

    If so, you can either wait for the order to be filled -- might take a few days

    Or you can cancel it and then re-buy L$ using the LEFT SIDE of the Buy L$ screen:

    image.png.8925d3f963a72516e796e99951bf00ef.png

     

    If that does not handle your problem, then contact Billing:

    Please note that phone support is for billing issues only.  If you're having technical issues, please contact our technical support team.    
    Billing support phone numbers
    Toll-Free (US/Canada): 800.294.1067
    Long-Distance: 703.286.6277
    Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
     

     

     

    Order Id Order Type Quantity Ordered Quantity Filled Limit Rate Time Opened  
    79419864 Limit Buy L$ 5,000 L$ 0 L$ 269 / US$1.00 2020-04-20 02:27:13

    Cancel this order

  2. On 04/20/20, I bought $5K worth of $L, my credit card was charged $20.08, and here it is almost  days later and I have yet to receive my $L. I submitted a support ticket with no reply, cancelled that one and submitted a second one. 

    2020-04-20 02:27:24 087fe36b Source: Currency Linden
    LindeX Transaction
    Description: Currency Exchange - order #79419864
      L$0 L$9356
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