[Skins, alphas, and hairbases wont come off help!]

On 11/24/2021 at 8:35 PM, 530t said:

Yes i hope they get back to you soon! I understand how frustrating it is.

im having the same issue but i dont have live chat- do you know the steps they took to help you fix it? because i also have a store and i need my account back normal

[my avatar alpha, skin, hair base, are stuck on and won't come off no matter what body or reset]

i logged on my account- my avatar alpha, skin, hair base does not show that it's on my avatar. i tried to reset the avatar clear my files. i tried different viewers and it's still messed up . when i put on basic avatar it still keeps on the alpha, skin, and hair base from an outfit i never saved. how do i fix it it?