[Can I have some help]

Your suggestion found me the solution to my problem, thank you so much!

[Can I have some help]

The Laptop is a Dell Sudio, Windows 7, the model number is PP39L

[Can I have some help]

Hello, I’m having a bit of a problem with my computer, it started after I downloaded this game. When I was just starting it, I accidentally unplugged it which caused it to shut down. Turning it back on, I realized I couldn’t use my laptops keyboard (The battery doesn’t hold a charge so it has to be plugged in). Did I catch a virus or something? Please help!