[IP address and VPN problem]

On 8/23/2018 at 11:13 PM, Lindal Kidd said:

Change ISPs.

I dont think changing an ISP just for this is a good idea lol
 

[IP address and VPN problem]

ok here is the thing,
at first i thought it was a graphics problem BUT

when i use VPN everything runs normal and smooth
when i dont this happens
what do i do to make it run normal without VPN as VPN is slowing things down..

[Problem with second life graphics]

35 minutes ago, Nalates Urriah said:

The NVIDIA control panel will let you set up individual game profiles. http://blog.nalates.net/2016/06/05/nvidia-settings-2016/

That it doesn't show a viewer in the NVIDIA control panel is not a problem. You can add any program to the list of profiles.

There may be a problem with the NVIDIA chip. The chips are typically soldered in place. So, replacement could cost as much as a new laptop. Check eBay for a few days and see what's available.

I dont have to change it
I used the VPN and it started to work fine
maybe problem is with my ISP and my network. i dont know wht it is..

[Problem with second life graphics]

UPDATE!!
Using the VPN worked!
now the problem is how do I make it work with my own network
I cant keep using FREEvpn and slowing my internet speed for other work
soo
anyone got any ideas for that??
Thankyou

 

[Problem with second life graphics]

2 hours ago, CoffeeDujour said:

Check if the problem is your ISP / router.

Perhaps a free trial to a VPN service, use SL over that, it if all works then you have your answer.

FINALLY!!

the problem was with my network!

THIS WORKED LIKE A CHARM

I used the vpn and it worked!!
thank you soo much

[Problem with second life graphics]

ok another update

When i tried singularity viewer

Most of the things loads

My avatar loads as well

But with NO TEXTURE whatsoever

Everything is grey

Other viewers cant even atleast make it up to this level thou

[Problem with second life graphics]

On 8/4/2018 at 2:06 AM, Nalates Urriah said:

@sthashan  I'm not clear on whether you have a laptop or desktop... From what you've said and specs, I am thinking laptop. But, one does not change the 'graphics card' in a laptop. In laptops the NVIDIA graphics is a chip mounted on the motherboard. So, replaceable only with same model of chip. So, what are "they" saying?

Also, you did not mention if you set up an NVIDIA game profile for your viewer. That leaves some of us wondering if the NVIDIA chip is in use or the HD Graphics in the CPU. From an earlier post I think you are running on NVIDIA.

Presumably in any other game or app the color is OK. So, it is not a general hardware problem. Other viewers do this, so not likely software or settings.

So, we have eliminated everything I can think of... hardware - server and client, software, connection...

You might setup an Alt for the techies to use and see if a local shop can figure it out.

by change the graphics card i meant changing the chip yes..
old habit u see lol
I have tried setting up NVIDIA game profile but it just doesnt show viewers as an option but i rechecked the graphics processor and it says its running NVIDIA.
I have checked my graphics with other games and its running fine.. just not with the viewers.
even thou it didnt work THANK YOU for your help thou

[Problem with second life graphics]

On 7/26/2018 at 4:56 AM, Nalates Urriah said:

@sthashan The CPU temp is high enough that the chips will throttle to reduce temperature. In general Intel says max operating temp is 75C and general use is 65C. At 100C it is over max limit spec and likely to burn out, melt. So, your 94C is dangerously hot.

This typically has 2 causes, dust or a lose heat sink. If this is a laptop, vacuum out all the cooling ports. Use a crevice tool. Avoid over revving the fans. So, quick swipes across the ports with 10 to 20 seconds between passes. Laptops seldom have a loose heat sinks as they are bolted in place.

On a desktop, take the side off the case and look. If it is a dust problem you'll be able to see it. Use a can of air to blow it clean. Do NOT let the fan over reve. You can use a soft paint brush to dust the fan.

If it is clean, then check to see it it is loose. The fan/heat sink is pretty robust, so don't be afraid to take hold and try to move it. If it is loose, it will have to be reset. There are YouTube videos on replacing a heat sink. They will show you what you need to know.

If it is neither loose or dirty then it is too small. You can get great heat sinks & fans online. I use New Egg, B&H, and eBay. You want NEW. Even great heat sinks are cheap.

Packet Loss - That 1.2% may be high. At startup the value spikes up. If you have been sent 2 packets and lost one, that's 50%. 4 packets on and still 1 lost, your down to 25%. The longer you are on the lower it goes, unless you keep losing packets. 

The ping time is long. Not disastrously so and possibly tolerable for numerous SL activities. But, enough to warrant looking at and certainly too high for any combat or vehicle play. Use this information:  http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/

None of this round of info shows anything to make the video problems you have. UNLESS the computer is for some reason using the CPU's HD Graphics rather than the NVIDIA card. The CPU is running HOT and likely having issues. So, make sure you have a game setup in the NVIDIA panel for each viewer you run. The how to is here: http://blog.nalates.net/2016/06/05/nvidia-settings-2016/

 

I have addressed to all of my hardware problems. The temperature has dropped down from 90C to 47C at average and 65 when its too hot right now. I have even installed an external cooling pad. They suggested me to change my graphics card after 5-6 months but not now. The problem in second life still is same.

[Problem with second life graphics]

23 hours ago, Nalates Urriah said:

The UDP and HTTP are separate communication protocols/channels.

Coffee incorrectly says setting it too high sends packets faster than you computer can receive them. But, the max value, recommended by Firestorm peeps experience, is 1500. That hasn't changed because the data load problem is server side. At 1500 the servers can almost always keep up. Above 1500 and a busy server can get behind and the user sees problems. Basically the server is too busy to pack all the information for all the users and get it sent. The client side with multi-megabit network speeds and handling capabilities is seldom going to get overloaded.

If one often visits busy regions, they may get better performance by reducing the setting. The idea being the server is likely to get the important info into their UDP packet and get it sent in the time it has available for each person in the region. But, the Lindens like getting ride of settings and this is one they are depreciating.  

Much of the UDP info bouncing around in SL is out of date. Even the Firestorm wiki still says set Max Band to 80% of your download speed or 1500 whichever is smaller. With 100 to 300mbps speeds common 80% is never less than 1500. Also, most people are unaware of Monty Linden's work in 2016 and 2017 to move SL server to client communication over to HTTP.

You can press Ctrl-Alt-Shift-U (Show Updates to Objects) to see the things affected by UDP information. Almost all textures and other assets in SL are now delivered by HTTP. So, changing Max Band no longer affects render speed. Once the scene renders how things change is affected by Max Band. Rubberbanding is an effect of lagging/lost UDP data, to and from the server. The experience of the FS people is this loss/lag is "LIKELY" to increase at settings above 1500.

Also, even before the move to HTTP the SL viewer caching system was updated and made more robust. With the move to HTTP it is even more robust. Clearing cache is a LAST RESTORT as clearing cache often makes problems worse, as sthashan found out. But, the old 'clear cache' recommendations persist. 

The Lindens are now working on yet another cache overhaul. So, the effect of cache-clearing's negative effects will likely become even more noticable.

I don't see where you have mentioned your download speed or how well your connection is or isn't working.

We know the SL side works because it works for all of us. We know it is not your viewer as two different brands of viewer have the same problem. That leaves your hardware and your connection. The image you posted does not look like any of the video card failures I've seen. So, about the only thing left to check there is to make sure the video card and computer case are dust free and not overheating. You can use the free HWMonitor tool to check temperatures and not have to open the computer up.

While you may have a good general Internet connection, you need to check how well you are connected to SL. Open Viewer Statistics, Ctrl-Shift-1 - it is a toggle, open and close. Packet Loss and Ping are the basic measures of your connection quality. Smaller numbers are better. Packet loss is tricky. Generally <1% is livable. But, if packet loss is scattered, intermittent, now and then higher rates are tolerable. If it clumps, even 1% can get you disconnected.

Ping as measured by the viewer has a portion of SL server performance in the numbers. So, if ping is high, >250ms, check how the region server is doing. Time Dilation and Server FPS and Physics FPS should be 1.0, 44fps, and 44fps... ideally. As these numbers degrade ping goes up and thus can be misleading. So, test ping on a well performing region.

Above when you say "back to the same" I assume you mean the visual appearance of the render was messed up. But, check your Max Band setting. Make sure it stuck. A silent crash on exit will often allow settings to revert to their previous value.

I suspect the relog had more to do with the temporary improvement than the bandwidth setting.

I'm curious to see how this resolves.

These are all the details when i moved to less busy region. The graphics still the same. the first pic is the tempr of the processor

[Problem with second life graphics]

55 minutes ago, CoffeeDujour said:

The bandwidth setting only refers to UDP data, it has no effect on texture download speeds etc. Too high and the server sends packets faster than you can accept them, those packets are literally lost and your SL experience suffers tremendously. I would recommended lowering it further if SL isn't behaving, 200 is still higher than you will encounter in most situations in SL.

well i tried both. setting it high low at 100, didnt work also i set it to high at 1000.. some colours and object appeared when i set it to 1000 but when i restarted again and it was back to same..

[Problem with second life graphics]

44 minutes ago, Rolig Loon said:

I agree.  I would never recommend setting it too high for exactly that reason.  And yes, you're right that the setting only affects UDP data, which is a smaller part of the total these days.  Still, a setting in the range of 1000 is not unreasonable and may help.  It's worth a shot.

well i tried both. setting it high low at 100, didnt work also i set it to high at 1000.. some colours and object appeared when i set it to 1000 but when i restarted again and it was back to same..

[Problem with second life graphics]

9 minutes ago, Alwin Alcott said:

you could try giving some usefull information about your system and viewer, copy the specs from the  "about" tab in your viewer here, all whats important is mostly mentioned there.

Till now you only said it doesn't work... it's very difficult to only guess about it.

these are the specs

Catznip R12 - Dec 31 2017 12:50:12 (64bit) (Catznip Release)
Release Notes

CPU: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz (2903.99 MHz)
Memory: 12157 MB
OS Version: Microsoft Windows 10 (Build 17134)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 940MX/PCIe/SSE2

Windows Graphics Driver Version: 24.21.13.9836
OpenGL Version: 4.6.0 NVIDIA 398.36

Window size: 1366x705
Font Size Adjustment: 96pt
UI Scaling: 1
Draw distance: 64m
Bandwidth: 500kbit/s
LOD factor: 1.125
Render quality: 0 / 7
Advanced Lighting Model: Disabled
Texture memory: 682MB
VFS (cache) creation time: July 23 2018 23:19:30

RestrainedLove API: RLV v3.1.4 / RLVa v2.1.0.43682
J2C Decoder Version: OpenJPEG runtime: 1.5.2
Audio Driver Version: FMOD Ex 4.44.61
Dullahan: 1.1.820 / CEF: 3.3071.1634.g9cc59c8 / Chrome: 59
LibVLC Version: 2.2.4
Voice Server Version: Not Connected
July 23 2018 23:54:47

[Problem with second life graphics]

20 minutes ago, CoffeeDujour said:

Are you on Wifi ?

Clear the cache.

Have you tried switching your PC and router off for 10 .. 15 mins and then powering it all back on?

 

If this is happening with Catznip, IM me in world and send me the contents of Help > About - will be tomorrow sometime.

Actually, atleast somethings were visible before clearing the cache. then i cleared it to fix it.. then this happened. and ofc i switched off the pc and router. its not like i keep them on all the time. I have been having this problem since last one week

[Problem with second life graphics]

I have no idea whats wrong with my second life.

Whenever i login, it appears as shown in the pic. I have tried everything suggested on the forums.
I updated my graphics driver.
I set my preferences to lowest as possible.
I have even changed viewers but nothing helped.
its the second time this problem showed up and the last time just switching from Second life viewer to Catznip viewer solved the problem. but this time nothing is helping.. can suggestion??