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MonkeyJacksen

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Posts posted by MonkeyJacksen

    Account Locked...need clarification

    in Account

    Posted

    16 minutes ago, LittleMe Jewell said:

    You should be able to figure out which items have already been delisted and thus should be able to make some logical guesses as the reasons.  If it has anything to do with you using Disney stuff, then you can expect to see the rest of such items using such disappear from your MP soon.  

    Word of advice - even if it wasn't the Disney items causing this battle, if you keep you MP store after this, definitely get rid of all the Disney image stuff.

    No, I am getting rid of the store altogether...again, it was just a hobby...a hobby I have had for four years.  Someone is after me and it is just not worth the battle anymore.

    Thank you to everyone for the feedback!

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    4 minutes ago, Syn Anatine said:

    As I am reading this, keyword spam is just one of the possibilities of why the OP has been suspended.

     

    It could be literally any of these things, or even a combination of them.

     

    If I may speculate....those 5 star reviews look fishy. Like they're written by the same person, names are similar, too. Next to the tons of IP infrigments my money would be on that as I wonder if any previously pulled items we don't see have any reviews ;)

    They are friends that bought things that I ask to go review...seriously...not even the same people.  And yes, as soon as I get the account back, will be pulling the whole store.  No point in this much aggravation anymore.

    I wanted to do this as a creative outlet, not needing the money irl, it was simply a hobby and fun.  I don't even have an in world store.

    It's no longer fun.

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    2 minutes ago, Ethan Paslong said:

    yes indeed for RELEVANT searches, NOT as many as possible.
    to that last: TMP is indeed the mesh project, but not needed to mention that multiple times ine one keyword string.

    So it is redundant to say TMP and "the mesh project" under the keywords?

    can I ask how you see what keywords I am using in my listing?

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    22 minutes ago, LittleMe Jewell said:

    I wouldn't expect a ban unless you had already had items unlisted because of violations - each of which would have triggered an email to you. Have you had things unlisted recently before this ban happened?  

    Not being an MP merchant, I don't know for sure, but "IP Team" sounds like an "Intellectual Property" infringement issue.  That makes me think that Cindy is closer to the truth here.  The answer of "well many others are doing it" never flies.  That just means the others haven't been reported/caught yet.  LL does not actively browse the MP looking for violations.  It is all based on others reporting of things.

    That is what bothers me the most...someone is reporting the items more than likely.  And yes, I had a couple items removed before this ban...and no I did not relist them.  I never relist an item once it is removed.

    Thank you for the reply,

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    19 minutes ago, Ethan Paslong said:

    not to be harsh, but "many others" aren't you, and aren't helping you. You have to deal with your own responsibilities, and you got caught. You'r suspended for a week, and after that you can ..and háve to, repair the listings in your store. Do as told, read the guidelines, and read the listing requirements. Keyword spam is one of the worst things happening, if you use one non related word in the list you already have the risk on removal or if it's bad, suspension or even permanent ban.

    If i see for example, a black tanktop, it's in the description a tanktop, but in the keywords also, but also a t shirt, sexy, promo, this guy, hands, wife, loves , love , mesh project (double also as tmp) gets kinda irrelevant and can scam the searchresults. I'ts not unthinkable this also got reported. Checked a few more, and your keyword choice is questionable on multiple items.

    Isn't the whole point of the keyword search to get it into as many searches as possible as a merchant?  TMP is "the mesh project" is it not?

    To be honest, I am more than likely closing the store as soon as I reinstated as it just not worth the headache anymore of dealing with it.

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    5 minutes ago, Cindy Evanier said:

    I looked briefly at your store.  I wonder if its the use of images such as Tigger on your t-shirts.

    And yes I could understand that...however...there are MANY others with items such as that on Marketplace.  If that is the issue, then say it in the email and give me a chance to remove the items in question at least.

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    13 minutes ago, Lindal Kidd said:

    We can't answer that one, Monkey.  Even if you gave us complete information on your listing(s) and keywords, we could only guess.

    Your best bet is to follow the appeal process LL pointed you to, and request more specific information on what violation you got suspended for.  Try phrasing it as "I need to know more about exactly what I did to violate the policy, so I don't do it again."

    Yes, and I am still waiting to hear back from the IP team in regards to what I did wrong.  Opening a ticket to appeal did nothing.  They just closed it and told me to email ipteam@secondlife.com for further details.  Just very frustrating because I have breedables in world I can not manage.

    Monkey

    Account Locked...need clarification

    in Account

    Posted

    So my account has been locked out for a week...and this is what I received in email:

    Dear MonkeyJacksen Resident,
     
    This email is notification of action regarding your Second Life account, MonkeyJacksen Resident, for violation of the Second Life Terms and Conditions or Community Standards.
     
     
    Violation: Notification for Violation of Second Life Marketplace Listing Guidelines
     
    Under our Second Life Marketplace Listing Policies, specific activities are disallowed, including but not limited to Item or Keyword Spam, Listings for harmful or disruptive content, and Anti-Competitive or Abusive Behavior, which includes using alternate or related accounts to purchase or rate your own items. Branded items may be listed or sold only by the brand or intellectual property owner or its authorized agents.
     
    Please review the SECOND LIFE MARKETPLACE FEE AND LISTING POLICIES at: https://marketplace.secondlife.com/listing_guidelines. Also, please see Disallowed Actions: Item or Keyword Spam at:
    https://marketplace.secondlife.com/listing_guidelines#keyword-spam.
     
     
    Action:
    As a result of this violation, your Second Life account is being temporarily suspended for a period of 7 days. It will return to active status on Thursday, February 07, 2019.
     
    Appeal Process: 
    The decision to suspend your Second Life access was reached after investigation of your use of the Second Life software and service. If you would like to appeal your suspension, you may contact Second Life Support by filing a support ticket at https://support.secondlife.com/create-case.
     
    For more information on this process, please see this KnowledgeBase article http://bit.ly/hBIjz
     
    Please provide relevant information that you believe would explain the above violation.  Linden Lab reserves sole discretion in considering whether to take any action on an appeal.
     
     
    Sincerely,
    Linden Lab
     

     

     

    Could someone please clarify what I did wrong?  I don't understand the keyword spam abuse I am accused of.  I only put the different body sizes and a few words about the item in the search box when listing an item on MP.  How is that spam?

    Thank you for ANY help...I am so frustrated because I have breedables that will be neglected during this time.  

    I truly do not understand what I did wrong!

    Monkey

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